Privacy Policy
Last updated: May 2025
At Swim Steps Swim School Ltd (“we”, “our”, or “us”), your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal data when you visit our website swimstepsswimschool.com (“Website”), in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other applicable privacy laws.
1. Who We Are
Swim Steps Swim School Ltd
35 Lomond Drive, Bury, England, BL8 1UL
Company Number: 16035558
Email: [email protected]
Phone: 07885434328
Data Protection Officer (if applicable): Rebecca Robinson
2. What Information We Collect
We may collect and process the following personal data:
Contact Data: Name, email address, phone number.
Technical Data: IP address, browser type, time zone settings, operating system, device type.
Usage Data: Information about how you use our website.
Marketing and Communication Data: Preferences in receiving marketing from us.
3. How We Collect Your Data
We collect data via:
Direct interactions (e.g. completing contact forms, subscribing to newsletters)
Automated technologies (e.g. cookies, server logs)
Third parties (e.g. analytics providers like Google Analytics)
4. How We Use Your Data
We will only use your personal data when legally permitted, including:
To respond to enquiries and provide services.
To improve our website, products, and services.
To send marketing communications (only with your consent or where allowed).
To comply with legal or regulatory obligations.
Legal Bases for Processing:
Depending on the context, our lawful bases may include: consent, contract, legal obligation, and legitimate interests.
5. Cookies and Tracking
We use cookies to enhance your experience and analyse traffic.
You can control cookie settings through your browser or our cookie banner.
For full details, please read our Cookie Policy
6. Sharing Your Information
We do not sell your data. We may share data with:
Service providers (e.g. IT and analytics providers)
Legal/regulatory authorities (where required)
Third parties in the event of a business restructure or sale
7. Data Retention
We retain your personal data only as long as necessary for the purposes collected, or as required by law.
For marketing purposes, you can withdraw consent at any time.
8. Your Rights Under the UK GDPR
You have the right to:
- Access your personal data
- Request correction or deletion
- Object to processing
- Request data portability
- Withdraw consent at any time
To exercise any of these rights, please contact us.
9. Data Security
We have implemented appropriate security measures to prevent your personal data from being lost, used, or accessed unlawfully.
We also limit access to your data to those who need it.
10. International Transfers
If we transfer your data outside the UK, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or adequacy decisions.
11. Complaints
If you have concerns about how we use your data, please contact us first. You also have the right to complain to the Information Commissioner’s Office (ICO):
www.ico.org.uk
12. Changes to This Policy
We may update this policy occasionally. Changes will be posted on this page with an updated date.
Contact Us
For questions about this Privacy Policy or your data, contact us.